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SAFETY AND FRAUD CENTER

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Traderonline.com websites provide advertising for sellers of vehicles, both recreational and commercial, from private parties and dealers. Any information in an advertisement or communications with a seller is provided by the seller.

Fraud Awareness Guidelines

Knowledge and awareness are the best defense to prevent fraud. Online shopping is convenient and easy. Most buyers and sellers are honest, but occasionally an unscrupulous person will use the Internet to attract a victim. Don't be a victim!

Please be aware that TraderOnline.com and its affiliate websites:

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Guidelines for Safe Online Transactions

Send and receive payment safely. Consider these tips in order to send or receive payment safely.

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Recommendations for Buyers

Know the vehicle's market value

Be very suspicious of any vehicle priced significantly below market value. If it sounds too good to be true, it probably is.

Inspect the vehicle

Have a professional mechanic or inspection service inspect the vehicle to identify problems. However, an inspection doesn't guarantee a vehicle is free from defects or any existing problems.

Confirm contact information

Verify the seller's physical address and phone number BEFORE SENDING PAYMENT. Zip codes, area codes and addresses should match up.

Use email wisely

Do not send personal or financial information (such as your social security number, credit card number or checking account number) to a seller via email. Email communications are not secure.

Do not use money transfer services, such as Western Union to pay for online purchases

Even Western Union recommends against using their service or similar services to pay for online purchases. Be cautious about any seller who will only accept a money transfer.

If using an escrow service for payment, make sure it is a reputable, valid escrow service

Some buyers, purchasing outside their local area, may consider using an escrow service. If so, make sure it is a legitimate service. Go directly to the website of the escrow service. Do NOT go to an escrow service through a link in the seller's e-mail or use a service based on a referral from the seller. Check the web address to make sure you are at the valid website.

Get a detailed receipt

Ask the seller for a receipt that states whether the vehicle is being sold with a warranty or "as is."

Get title to the vehicle

Make sure you know what's required in your state to transfer title to the vehicle you're buying.

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Recommendations for Sellers

Confirm contact information

Be wary of buyers willing to purchase your item sight-unseen, especially buyers located overseas. Always verify the buyer's street address and valid phone number.

Verify that a certified check is genuine

Verify authenticity with the issuing bank prior to depositing a certified check. Make sure the account contains sufficient funds and the issuing bank guarantees payment on the check. Once deposited in your account, it may take a week or more for the check to clear. Acceptance by your bank does not guarantee the check is valid and funds are available. A cashier's check can take 30 days or more to clear.

Secure payment first

Do not transfer the title until you have payment in hand at the agreed upon price (and you have verified that the payment is valid.

Beware of overpayment or other complicated payment schemes

Do not agree to any plan where the buyer asks to send a check for more than the sale price and requests that the seller refund the difference. Be suspicious of any buyer who proposes making payment through a friend or agent of the buyer.

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Staying Safe Online

Passwords, PINs, and Usernames

Email Attachments

Payment methods

Beware of Text Message Fraud.

Anti-Virus Software/Anti-Spyware and Firewalls

Security Updates for Operating Systems/Browsers

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How to Report Fraud

File a report. File a report at www.ic3.gov with the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Administration (BJA). IC3 gives victims of cyber crime a convenient and easy-to-use reporting mechanism. IC3 in turn alerts authorities by referring reports to the correct law enforcement or regulatory agencies at the federal, state, local and international level.

Let us know about it. If you receive a suspicious email, report it to TraderOnline immediately. Forward the email to fraud@traderonline.com. Do not change the subject line or send it as an attachment. Simply forward the suspicious email message to us. We will contact you if we need additional information.

Visit the Sites Below to Learn More About Internet Fraud

Internet Crime Complaint Center (IC3)
File a complaint
http://www.ic3.gov

Better Business Bureau (BBB)
Be a Smarter Consumer
http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=9c2460f1-4c8d-415a-a55d-2da54c5d4f40
Tips to Avoid Online Escrow Fraud
http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=1869d6a9-82aa-49a1-8419-40a8251fa916&art=553

Federal Trade Commission (FTC)
Consumer Information to Guard Against Fraud
http://www.ftc.gov/bcp/consumer.shtm

Western Union
Protect Yourself From Fraud
http://www.westernunion.com/WUCOMWEB/staticMid.do?method=load&countryCode=US&languageCode=en&pagename=fraudIndex&pid=fraud00016

Escrow.com
Important Information About Fraudulent Escrow Sites
https://www.escrow.com/fic/index.asp

Securities and Exchange Commission (SEC)
Fake Seals and Phony Numbers: How Fraudsters Try to Look Legit
http://www.sec.gov/investor/pubs/fakeseals.htm

Looks Too Good To Be True
Website Developed and Maintained by a Joint Federal Law Enforcement and Industry Task Force
http://www.lookstoogoodtobetrue.com

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